| Wireless 2 way communications basic dispatch service with the
proper footprint is a cost-effective way to keep in touch.
Manufactures need to focus more on the real needs of customers, instead of churning out
mindless overpriced options. How many of you could actually remember whom you would be
talking to on all 244 channels or need the alpha numeric display to have the ability to
turn upside down?
To keep an R & D department justifying its existence that department must research
& develop. The cost of this department is spread over the whole product line. A major
manufacturer just introduced a wireless speaker microphone, known as "BlueTooth
Technology". It actually has a 2.4 GHz transceiver in the microphone to talk to the
radio. Thats right a separate 2.4 GHz transmitter in the radio just to broadcast to
your hand. How much R & D cost was assigned to each product to pay for this pearl?
Just give us a small radio with up to 16 channels, a longer warranty period and oh yeah
how about making it user friendly and sturdy. Hold the meaningless improvements,
the $ 384.00 microphones, the 244 channels, the reversible display, and the 7 scan modes.
How easy it is to forget what a customer really wants for the sake of extensive,
needless features and options. When the economy takes a downward turn most of my customers
look for ways to cut their costs, and radios can surly help, but not if they reflect the
costs of an R & D department that is unresponsive to customer needs.
My grandfather said, "just because you can do something doesnt mean
you should".
Please feel free to send Midport your input or suggestions on anything you would like
to see addressed in "Mid-Mail Newsletter".
|